13Floors

Workflow automation

We automate workflows across APIs, databases and SaaS platforms—with AI where it genuinely adds value.

Fewer manual hand-offs, clearer ownership and dependable data movement.

Common starting point

  • Manual copying between business tools
  • Error-prone spreadsheets and status updates
  • No visibility into blocked workflows

What we deliver

  • Process and integration design
  • API, webhook and event-driven workflows
  • Failure handling and retry logic
  • Operational dashboards and documentation

Approach

Map the workflow

We capture triggers, systems, exceptions and ownership.

Build the automation

The core process is implemented with explicit failure handling.

Measure impact

Cycle time, errors and usage show where the automation creates value.

Concrete solutions

Frequently asked questions

Does every workflow need AI?

No. Deterministic automation is often more reliable. We add AI when the workflow must interpret language, documents or ambiguous decisions.

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